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    Transparent Pricing
    Simple, transparent pricing with no hidden fees. All prices include local taxes.
    Currency: NZD|Tax: GST (15%)|All prices shown ex-tax
    Technician Hourly Rates(per hour, min 2 hrs)
    Level
    Business Hours
    8:30am - 5:30pm
    After Hours
    5:30pm - 8:30am
    Weekend / PH
    Sat/Sun/Public Holidays
    Level 1
    		$149+ GST$224+ GST$298+ GST
    Level 2
    		$189+ GST$284+ GST$378+ GST
    Level 3
    		$249+ GST$374+ GST$498+ GST
    Monthly Retainer
    PackageMonthly FeeIncluded HoursOverage Rate
    Standard Retainer
    		$400+ GST3 hours$139/hr + GST
    Travel & Call-out
    ServiceUnitRate
    Per km
    		per km$0.95+ GST
    Travel Metro
    		per trip$45+ GST
    Metro Call-out
    		per attendance$69+ GST
    Travel Regional
    		per trip$95+ GST
    Travel Remote
    		per trip$195+ GST
    Add-ons & Specialist Services
    ServiceUnitRate
    Site Install
    		per site$895+ GST
    Decommission
    		per site$695+ GST
    OTDR
    		per day$350+ GST
    Fibre Cert
    		per link$280+ GST
    Copper Cert
    		per drop$20+ GST
    Thermal
    		per session$180+ GST
    Emergency
    		per attendance$125+ GST
    Security
    		per attendance$75+ GST
    Documentation
    		per job$49+ GST
    Site Audit
    		from per site$399+ GST
    Urgent
    		per request$95+ GST
    Weekend
    		per hour$75+ GST
    Holiday
    		per hour$125+ GST
    Reporting
    		per job$45+ GST
    Key Service Terms
    Important billing and service conditions

    Minimum Attendance

    2 hours minimum per onsite visit

    Business Hours

    8:30am - 5:30pm local time, Mon-Fri

    Travel Charges

    Travel, parking & tolls billed separately

    Cancellation Policy

    24+ hrs: No fee | <24 hrs: 1 hr | <4 hrs: Min charge

    Site Access

    Client must provide safe access & credentials

    Retainer Terms

    Billed monthly in advance, hours don't roll over

    Prices effective as of November 2024. Subject to change without notice.

    All services subject to our Terms & Conditions

    Machine-readable pricing for AI and integrations is available at /pricing